Read-only here — every field is edited from the client's Onboarding review, and any change made there (even later) is reflected on this page automatically.

Accounts

Each account/IBAN has its own settlement bank, tariff plan, and payment rails — set the correct combination per account here.

Recent transactions

Use this to log a movement executed manually via a partner bank portal (e.g. WeWire), so it appears in the client's Activity and statements.

Counterparty

Counterparty bank

Upload the CSV exports of the previous platform: User profiles, Accounts, Transactions and, optionally, Access log and Requests (payment requests with the beneficiary and bank details of outgoing payments: they are matched to the transactions and fill in the counterparty data, keeping the transaction IDs). EBANQ records every operation as 2–3 entries (payment + fee, or both sides of an internal transfer) with the same Request ID: they are merged into one transaction per account, with the fee shown separately. Nothing is saved until you press Import.

For clients that were already approved on the previous platform and verified on Sumsub: paste one line per client with the EBANQ username (or the client e-mail / name) and the Sumsub external user ID or applicant ID, separated by ; — for example jsmith ; ext-10293. Interpay fetches from Sumsub the identity data, documents, review result and, for companies, directors / shareholders / UBOs. A single client can also be linked from its profile (Clients → client → Data from Sumsub).

Clients load their card with a bank transfer to the Interpay omnibus account at Intercash, with the card reference as payment reference (never the card number). Outgoing payments to the omnibus IBAN appear here: credit the matching card once the funds have arrived at Intercash.

Fees (EUR)

Default limits for new cards (EUR)

Clients move EUR from their operating account to the Interpay omnibus account at Spiko (bank transfer with the client reference). Interpay keeps each client's position in its own ledger. The daily yield is paid omnibus → omnibus to the Intercash prepaid-card omnibus, with the client's card reference, so it lands on the client's card. Spiko's distribution fee is split between the client and Interpay.

Every person has a personal login with two-factor authentication. Roles: admin (everything), compliance (clients, KYC/AML, payment decisions), support (client messages only), viewer (read only). A new person signs in with the temporary password you set, then sets up Google Authenticator and chooses a new password.

Every sign-in to the client web platform and the mobile app (password + 2FA, PIN or biometrics), with date, time, IP address and device. Failed attempts are shown too.

Activity

Completed transactions only · transaction fees (fees on payments) and account maintenance fees (monthly / closure fees and every other charge to Interpay) shown separately · amounts in EUR equivalent.

The PDF follows the bank/partner and period selection above, and additionally breaks each month down by client (fees collected, paid to the bank, and our net margin) — that per-client detail is only in the PDF.

Every charge booked to Interpay — monthly fees, account opening and closure fees, and any payment whose beneficiary is Interpay. These entries are not listed among the transactions. Amounts in EUR equivalent; refunds are deducted.

Detail